At Echo Dispatch LLC, your privacy is one of our top priorities. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

Consent

By using our website or services, you consent to this Privacy Policy and agree to its terms.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and mailing address provided through forms, quotes, or direct contact.

• SMS Consent Information: Phone number, opt-in status, and communication preferences when you subscribe to receive text messages.

• Automatically Collected Data: IP address, browser type, operating system, referring URLs, and pages visited.

• Other Information: Details you choose to provide when contacting us, applying for a job, or engaging with our services.

How We Use Your Information

Your information may be used to:

• Provide, operate, and improve our services.

• Communicate with you regarding loads, service updates, or customer support.

• Send SMS alerts, service notifications, or administrative updates.

• Process billing and payments.

• Ensure compliance with legal and regulatory requirements.

• Detect and prevent fraud or misuse.

SMS Messaging Disclosures

• Message and data rates may apply.

• Message frequency may vary depending on service needs.

• You can opt out anytime by replying STOP.

• For help, reply HELP or contact us at dispatch@echodispatchllc.com or (925) 421-2967.

Log Files

Like most hosting providers, we use log files to track site activity for security, analytics, and optimization. This may include IP addresses, browser type, ISP, date/time, referring/exit pages, and clicks.

Cookies

We may use cookies to improve your browsing experience and personalize content. You can disable cookies in your browser settings, though this may limit some features of our site.

Data Security

We use reasonable technical and organizational safeguards to protect your personal information. However, no online transmission or storage system is 100% secure.

Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.

• Opt out of SMS or email communications at any time.

• Request details about how your data is processed.

📩 To exercise these rights, contact us at sales@echodispatchllc.com.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.

Terms and Conditions Acceptance of Terms

By accessing or using our services, you agree to comply with these Terms and Conditions. If you do not agree, please discontinue use of our services.

Services Provided

Echo Dispatch LLC provides truck dispatching, load coordination, and logistics support. Service details may change or be updated without prior notice.

Use of Services

• You must provide accurate and complete information when engaging with our services.

• You may not misuse our services, attempt unauthorized access, or disrupt operations.

Payment Terms

• Fees are billed as agreed in your dispatch agreement (flat rate or percentage per load).

• Payments must be made on time. Late or missed payments may result in suspension or termination of services.

Limitation of Liability

Echo Dispatch LLC is not liable for indirect, incidental, or consequential damages, including lost profits, delays, or service disruptions related to our services.

Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to conflict of law principles.